In-Process Learning

Before I go into detail on this subject let me give a little background.  How do you train your staff on new products and services when you launch them?  The answer is probably something along the lines of; 1.    Bring all the staff to head office and tell them what to do. 2.    Use train-the-trainer…

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System Integration

I have had a number of questions about how the e-Business software we have been discussing can be integrated in with the existing line of business and legacy applications you are already running. This is something that is of the utmost importance when implementing e-business solutions; however it is difficult for me to give you…

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Change Management.

One of the questions that came from an attendees of this seminar recently was “One of our Directors does not want to move to e-business as he prefers to physically sign each piece of paper”. This particular question may be of interest to you as it introduces a topic that that will certainly affect you…

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What is a Process?

Any workflow process is composed of many tasks, the flexibility of the management of these tasks can seriously effect the benefit of the business Process Management solution. A process is an activity or series of activities that converts an input to an output by doing work. Hierarchy of Process levels: Processes can be described at…

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10 point plan

We have covered a lot of information over the last few weeks and I would like to take this opportunity to summarise some of the main points discussed.  For this I have drawn up the 10 point plan to successful e-business. 1.    Start at the beginning of the process.  Despite the temptations, do not begin…

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Turning Paper into Electronic Documents

I would like to offer three different strategies for managing the process of scanning the existing documents, these are: Back File Scanning A Hybrid System, part electronic part paper Scanning on demand Back File Scanning The first of these options is often used as the first step in a strategy to remove paper from the…

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Electronic Forms and Documents

Your users will want to be able to easily and quickly find the relevant information for their work and there a several ways they will do this. Many method are similar to those they would deploy if they were still working with paper.  Often your staff will be working on a project and will want…

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Security and Sharing

With electronic documents we can have a greater level of security and control than is possible with paper.  First a word of warning, security for your IT systems is a massive and important topic and should implemented with the greatest of care. Before considering any vendor of technology components for security it is fundamentally necessary…

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Document Life Cycle.

The steps within the document life cycle can be described as; •         Creation •         Updating •         Publication •         Obsolete •         Deletion Creation In the previous section we described the creation methods of forms based documents so this time I will spend time discussing the creation process of documents created within your organisation, as an example…

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What is the paper used for?

There are lots of pieces of paper being used by companies all over the world and many of these are taken for granted.  The fact that these bits of paper have been around for so long we sometimes forget about what their purpose is.  That train ticket for example, its only purpose is proof that…

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